These Terms govern your use of the Saini Battery Inverter & RO Systems website, products, and services. Last Updated: 11/09/2026.
These Terms & Conditions (“Terms”, “Terms & Conditions”) govern your access to and use of the website, communications, products, services, installations, repairs, maintenance work, and other business dealings provided by Saini Battery Inverter & RO Systems (Saini Battery) (“Saini Battery”, “we”, “us”, or “our”).
By accessing or using our website, contacting us, requesting a quotation, purchasing a product, approving a service, or otherwise engaging with Saini Battery, you acknowledge that you have read, understood, and agreed to these Terms, to the extent applicable to your interaction with us.
These Terms are intended to apply to our present products and services as well as future products, services, technologies, water-treatment solutions, and website features introduced by Saini Battery.
Our website is primarily intended to provide information about our products and services and to allow customers to contact us.
The website may allow visitors to:
View products and services;
Make enquiries through WhatsApp;
Contact Saini Battery directly by telephone; and
Access information about our business and solutions.
The website does not currently provide online ordering, online payment, or online booking functionality unless specifically introduced in the future.
Information displayed on the website should not automatically be treated as confirmation that a particular product, model, brand, specification, price, or service is currently available.
We make reasonable efforts to provide useful and accurate information about our products and services. However, product information may change and we do not guarantee that every description, specification, photograph, feature, availability status, or other information displayed on the website is completely accurate, current, or error-free at all times.
Customers should confirm relevant details with Saini Battery before finalizing a purchase or service.
This may include:
Product make and model;
Specifications;
Capacity;
Compatibility;
Quantity;
Price;
Availability;
Installation requirements;
Warranty;
Service requirements; and
Other relevant conditions.
Prices are generally not displayed as fixed prices on the website. Customers should contact Saini Battery for the current price or quotation.
Prices may change due to factors including manufacturer pricing, supplier pricing, availability, transportation, taxes, market conditions, exchange policies, and other commercial factors.
Unless a quotation specifically states a validity period, quotations do not have a fixed validity period.
A quotation may be subject to confirmation of:
Product availability;
Model/specification;
Stock;
Installation requirements;
Site conditions;
Transportation;
Customer requirements; and
Other applicable factors.
Applicable GST and other taxes will be charged as required by law.
Website listings are provided primarily for information.
Availability of a particular brand, model, specification, capacity, colour, configuration, or product is not guaranteed.
Customers should confirm availability with Saini Battery before placing or confirming an order.
If a listed brand or model is unavailable or discontinued, Saini Battery may offer a suitable alternative after discussion with the customer.
Product reservations or holding requests are subject to availability and any specific terms communicated by Saini Battery.
Product photographs, images, graphics, and illustrations displayed on the website are provided for reference.
Actual products may differ in:
Colour;
Design;
Packaging;
Appearance;
Accessories;
Labelling; or
Other visual details.
Manufacturers may change product specifications, designs, packaging, appearance, features, or other details without prior notice.
Saini Battery is not responsible for manufacturer-initiated changes that occur independently of Saini Battery.
Brand names, logos, trademarks, product images, and other marks displayed on our website or in connection with products belong to their respective owners.
Their display does not by itself mean that Saini Battery owns those trademarks or is the manufacturer of the products.
Unless expressly stated otherwise, Saini Battery operates as an independent seller, service provider, installer, or solution provider.
Manufacturer-specific warranty, service, recall, registration, and other policies may apply to branded products.
Our website or communications may contain links or references to third-party websites and services, including:
Manufacturer websites;
WhatsApp;
Social-media platforms;
Maps;
Payment services;
Delivery providers;
Other external services.
These links may be provided for convenience.
Saini Battery does not control and is not responsible for third-party websites, content, availability, policies, services, or practices.
Customers should review the applicable third-party terms and privacy policies before using such services.
You must not use the website or our digital services to:
Damage or disrupt the website;
Gain unauthorized access;
Introduce malware, viruses, or harmful code;
Conduct unlawful or fraudulent activities;
Scrape, copy, extract, or reproduce website content through automated means without permission;
Use bots, crawlers, scripts, or similar automated tools without authorization;
Interfere with website security; or
Use the website in any manner prohibited by applicable law.
Saini Battery may restrict or terminate access where misuse is suspected or identified.
Unless otherwise stated, original website content created or provided by Saini Battery, including:
Business name;
Logo;
Original photographs;
Text;
Descriptions;
Graphics;
Videos;
Website material; and
Other original content
may not be copied, reproduced, modified, distributed, republished, or commercially used without prior written permission from Saini Battery, except where permitted by law.
Third-party intellectual property remains the property of its respective owners.
The website and its content are provided on an “as available” basis.
We do not guarantee that the website will always be:
Available;
Uninterrupted;
Error-free;
Completely current; or
Free from technical issues.
Saini Battery may suspend, restrict, modify, update, or discontinue portions of the website for maintenance, security, technical reasons, updates, or other operational reasons.
We may correct errors, update information, or modify website content when necessary.
Inverter and tubular batteries are subject to the applicable manufacturer's specifications, usage instructions, charging requirements, safety requirements, and warranty terms.
Battery performance, backup, capacity, and operating life may vary depending on factors including:
Connected load;
Usage;
Charging conditions;
Installation;
Operating environment; and
Maintenance.
Customers must use batteries according to manufacturer instructions and must not misuse, modify, tamper with, or improperly install them.
Warranty claims remain subject to the manufacturer's applicable warranty policy.
Car batteries must be compatible with the vehicle and its electrical requirements.
Customers should confirm the appropriate battery specification and compatibility before purchase or replacement.
Car-battery warranties are governed by the applicable manufacturer's warranty terms and conditions.
Saini Battery may assist customers with manufacturer warranty procedures where appropriate, but the final warranty decision remains with the manufacturer or authorized service provider.
Inverters and UPS systems must be selected according to applicable specifications, compatibility requirements, connected battery configuration, and intended load.
Performance depends on factors including:
Connected load;
Battery condition;
Battery capacity;
Operating conditions;
Installation; and
Other applicable system conditions.
Installation and service requirements may apply depending on the equipment.
Manufacturer warranty terms apply to applicable products.
Lithium batteries are subject to the applicable manufacturer's specifications, operating instructions, safety requirements, charging requirements, installation requirements, and warranty terms.
Customers must follow manufacturer instructions and must not modify, dismantle, tamper with, misuse, or improperly handle lithium batteries.
Warranty matters remain subject to the manufacturer's warranty policy.
RO systems and water purifiers are affected by the characteristics of the source water and operating environment.
Purification performance and output water quality may depend on factors including:
Source-water quality;
TDS;
Contaminants;
Water pressure;
Usage;
Filter condition;
Membrane condition;
Maintenance; and
Operating conditions.
Customers are responsible for timely servicing and replacement of filters, membranes, and applicable consumables.
The system should be operated and maintained according to applicable instructions and the recommended service/replacement schedule.
Customers should confirm compatibility before purchasing RO spare parts or consumables.
The customer should provide accurate information regarding:
RO brand;
Model;
Existing component;
Specifications; and
Other relevant details.
Parts that appear similar may not necessarily be compatible.
RO spare parts and consumables are generally non-returnable and non-refundable, subject to applicable law and any specific replacement policy communicated by Saini Battery.
Consumables are generally not covered by warranty.
Replacement frequency depends on factors including water quality, usage, equipment condition, and manufacturer recommendations.
RO installation may require suitable:
Water inlet;
Water pressure;
Drainage;
Electrical connection;
Plumbing;
Installation space;
Access; and
Other site conditions.
Additional plumbing, electrical, civil, drainage, material, or other work outside the agreed installation scope may be separately chargeable.
Customers are responsible for ensuring that the installation location is reasonably suitable.
Water-softener performance depends on factors including:
Incoming water hardness;
System sizing and capacity;
Regeneration;
Salt/media/resin condition;
Usage;
Maintenance; and
Operating conditions.
Customers are responsible for applicable regeneration, salt/media management, and periodic maintenance.
Water ionisers are subject to applicable product specifications, installation requirements, operating instructions, and maintenance requirements.
Performance may vary depending on:
Source-water characteristics;
Water quality;
Installation;
Maintenance; and
Operating conditions.
Customers must operate and maintain the equipment according to applicable instructions.
Swimming-pool equipment and services may depend on:
Pool size;
Water chemistry;
Water quality;
Usage;
Equipment specifications;
Installation;
Maintenance; and
Operating conditions.
Customers are responsible for providing accurate information regarding the pool and its intended use.
Applicable equipment, installation, maintenance, and manufacturer requirements will apply.
Commercial and industrial water-treatment solutions may include, where offered:
Commercial RO systems;
Industrial RO plants;
Water-treatment systems;
Softeners;
Ionisers;
ETP/STP-related solutions;
Swimming-pool solutions;
Other water-treatment equipment and services.
Project design, capacity, specifications, pricing, installation, commissioning, maintenance, and expected performance depend on:
Project requirements;
Intended use;
Input-water quality;
Site conditions;
Available infrastructure;
Customer-provided information; and
Other technical requirements.
Specific project terms may be provided separately.
Custom-designed, specially configured, or project-specific equipment may require procurement, production, customization, or advance ordering.
Once procurement or production has commenced following customer approval, cancellation or modification may not be possible.
Any advance paid for customized, specially ordered, or project-specific equipment may be non-refundable, subject to applicable law and the specific agreed terms.
Project timelines are estimates and may change because of:
Site readiness;
Customer approvals;
Civil work;
Electrical work;
Plumbing work;
Material availability;
Manufacturer or supplier delays;
Transportation;
Testing;
Commissioning;
Changes requested by the customer; or
Circumstances beyond reasonable control.
Saini Battery will make reasonable efforts to progress projects within practical timelines.
Where applicable, equipment may undergo commissioning, testing, demonstration, or handover following installation.
Customers must provide necessary:
Electricity;
Water;
Drainage;
Access;
Utilities;
Operators/personnel; and
Other site requirements
needed for testing or commissioning.
The scope of commissioning and handover may depend on the specific project agreement.
Customers must provide reasonably suitable installation conditions, including where applicable:
Adequate space;
Safe access;
Suitable electrical supply and wiring;
Water inlet and pressure;
Drainage;
Plumbing;
Ventilation;
Foundation/support;
Suitable installation area;
Necessary utilities;
Required permissions or approvals.
Additional civil, electrical, plumbing, drainage, material, or other work outside the agreed scope may be separately chargeable.
Electrical and plumbing work will be performed only where included within the agreed scope or separately arranged.
Existing defects or unsuitable conditions in wiring, plumbing, drainage, civil structures, or related infrastructure may require additional work.
Unsafe or unsuitable conditions may result in work being stopped or postponed.
Additional work arising from site conditions will be discussed before proceeding where reasonably possible, except where immediate action is necessary for safety.
Customers are responsible for obtaining required permissions or approvals.
Inspection and diagnosis charges may apply.
The issue initially described by a customer may not always be the only or actual cause of a problem.
Further inspection may identify:
Additional faults;
Damaged components;
Required parts;
Installation problems; or
Additional work.
Significant additional work or charges will be communicated before proceeding where reasonably possible.
Diagnosis may be limited where equipment is inaccessible, unsafe, tampered with, severely damaged, or otherwise unsuitable for inspection.
Diagnosis does not guarantee successful repair or restoration.
Repair and service charges depend on factors including:
Nature of the fault;
Complexity;
Parts required;
Labour;
Duration;
Site conditions; and
Additional technical requirements.
Replacement parts are separately chargeable where applicable.
Saini Battery makes reasonable efforts to resolve service issues but does not guarantee a particular repair result.
Inspection may reveal unrelated or pre-existing faults requiring separate work.
Not every product or equipment item can necessarily be repaired.
Replacement may be recommended where equipment is:
Economically impractical to repair;
Unsafe;
Obsolete;
Severely damaged;
Beyond practical repair; or
Missing required parts/resources.
Inspection or diagnosis charges remain applicable where incurred.
Any replacement is a separate transaction unless otherwise agreed.
Where inspection or service identifies additional chargeable work, customer approval will normally be obtained before proceeding.
Immediate action may be taken without prior approval where reasonably necessary to address an urgent safety risk.
Additional work may result in changes to:
Price;
Parts;
Labour;
Scope; or
Completion time.
If a customer refuses recommended work, replacement, repair, safety measures, or other necessary action, Saini Battery may document the refusal.
Saini Battery may limit responsibility for problems directly resulting from the customer's refusal, subject to applicable law.
Appointment times are estimates and are not guaranteed exact arrival times.
Scheduling may be affected by:
Traffic;
Weather;
Previous jobs;
Technician availability;
Parts availability;
Location;
Operational requirements; and
Other practical circumstances.
Customers should ensure that an authorized person is available at the agreed location.
If the customer is unavailable or the site is not ready, the appointment may need to be rescheduled and additional visit or travel charges may apply.
Customers may request cancellation or rescheduling of a service.
Cancellation charges may apply depending on the circumstances.
Inspection, labour, parts, travel, transportation, or other costs already incurred may not be refundable.
Saini Battery may cancel, suspend, or reschedule a service or installation due to:
Technician unavailability;
Safety concerns;
Parts unavailability;
Operational issues;
Unsuitable site conditions;
Customer non-cooperation;
Incomplete or inaccurate information;
Suspected fraud or unlawful activity; or
Circumstances beyond reasonable control.
Where appropriate, Saini Battery may offer a revised appointment.
Urgent, emergency, or priority services are subject to:
Technician availability;
Location;
Safety;
Parts availability;
Feasibility; and
Service requirements.
Additional charges may apply depending on urgency, timing, location, technician availability, and service requirements.
No guaranteed arrival or completion time is provided unless expressly agreed in writing.
Where immediate repair is not possible, a temporary solution or replacement may be recommended.
Customer-requested temporary solutions may be provided where technically feasible and safe.
A temporary solution:
May have limitations;
Is not necessarily a permanent repair;
May involve additional charges;
May still require permanent repair or replacement.
Saini Battery may decline a temporary solution if it considers the proposed work unsafe or unsuitable.
Services are generally provided in selected service areas depending on location and service requirements.
Outstation or out-of-area services are subject to availability.
Additional travel, transportation, accommodation, or other reasonable charges may apply.
Customers must reasonably cooperate with Saini Battery personnel by providing:
Accurate information;
Site and equipment access;
An authorized person;
Necessary utilities;
Required permissions;
Relevant documents;
Safety compliance;
Information about changes in circumstances; and
A reasonably safe working environment.
Customers must not obstruct or interfere with technicians while work is being performed.
Customers should verify the identity of persons claiming to represent Saini Battery.
Customers should not provide access to unauthorized individuals claiming to be Saini Battery technicians.
Saini Battery may refuse or postpone work where the working environment is unsafe or poses a serious risk.
Customers are responsible for providing necessary access and permission for inspection, installation, service, repair, maintenance, dismantling, testing, or other agreed work.
Failure to provide access may cause delays, rescheduling, or additional visit/travel charges.
Saini Battery will generally not install or use customer-supplied spare parts, components, batteries, consumables, or other materials.
Saini Battery may provide or recommend suitable parts and materials based on the relevant equipment and requirements.
Where customers request inspection, diagnosis, repair, installation, configuration, or other work on products purchased from another seller, Saini Battery may accept or refuse the work based on:
Technical feasibility;
Product condition;
Compatibility;
Warranty implications;
Parts availability;
Technician availability; and
Safety considerations.
If another technician, service provider, installer, or third party works on equipment after Saini Battery has provided service, Saini Battery may not be responsible for problems caused or affected by that third-party work.
This does not remove any rights or obligations that cannot legally be excluded.
Dismantling, relocation, and reinstallation of equipment should preferably be performed by Saini Battery or a suitably qualified technician.
Unauthorized relocation may affect performance, installation conditions, or manufacturer warranty.
Relocation, dismantling, transportation, and reinstallation services may be separately chargeable.
Dismantling or removal work is subject to feasibility and safety requirements and may be separately chargeable.
The scope of such work will depend on the particular equipment and site.
Saini Battery is not responsible for loss, theft, damage, or other matters concerning customer property present at or around the service or installation site, subject to applicable law.
Customers should secure valuables and other property before technicians arrive.
Where relevant damage or an existing condition is identified before work begins, Saini Battery may inform the customer before proceeding.
Customers should disclose known faults, previous repairs, modifications, damage, or other relevant conditions.
Where applicable, customers should inspect equipment at handover and report any immediately apparent issue within a reasonable time.
After handover, customers are responsible for proper use, operation, and routine maintenance in accordance with applicable instructions.
Handover does not remove or replace any applicable manufacturer or agreed service warranty.
Latent or hidden issues are not automatically treated as accepted merely because handover has occurred.
Removed or replaced parts may be retained by Saini Battery and disposed of or recycled through appropriate channels unless the customer requests their return before completion of the relevant work and such return is reasonably feasible.
Where equipment remains with Saini Battery after repair, inspection, or service and the customer does not collect it within a reasonable period:
Annual Maintenance Contracts (“AMC”) or other maintenance arrangements are governed by the specific terms communicated and agreed for that AMC.
The specific agreement may state:
Duration;
Charges;
Visit frequency;
Included services;
Exclusions;
Response arrangements; and
Other applicable conditions.
Unless specifically included, AMC charges do not automatically include:
Spare parts;
Filters;
Membranes;
Batteries;
Chemicals;
Consumables; or
Other replacement components.
Additional work and parts may be separately chargeable.
Maintenance frequency may depend on usage, water quality, equipment, manufacturer recommendations, and operating conditions.
Saini Battery does not guarantee that equipment will remain completely fault-free during an AMC period.
Emergency or breakdown services outside the AMC scope may incur additional charges.
Where a customer reports a recurring issue after service, Saini Battery may inspect the equipment to determine whether the issue is related to the previous work.
Any repeat-visit coverage or service warranty depends on the specific service and terms communicated to the customer.
If a customer experiences an issue after service, the customer should contact Saini Battery first through the available phone or WhatsApp channels so that the matter can be reviewed and addressed where appropriate.
Water-treatment results depend on actual water characteristics and system conditions.
Factors may include:
TDS;
Hardness;
Contaminants;
Source-water quality;
Water pressure;
Usage;
Equipment condition;
Maintenance;
Filter and membrane condition; and
Other operating conditions.
Water quality can change over time.
Customers should follow applicable maintenance and testing recommendations.
Customers should clearly disclose the intended use of a water-treatment system, including where applicable:
Drinking water;
Domestic use;
Commercial use;
Industrial processing;
Swimming pool use; or
Other intended applications.
Recommendations and system selection may depend on the intended use.
Customers must operate and maintain drinking-water systems according to applicable instructions and recommended service/replacement schedules.
This may include timely:
Filter replacement;
Membrane replacement;
Servicing;
Cleaning; and
Other maintenance.
Water quality may change with source-water conditions and equipment condition.
Saini Battery does not guarantee that treated water will always meet a particular standard unless a specific written specification or testing commitment has been expressly agreed.
Saini Battery may provide limited water testing such as:
TDS;
pH; and
Hardness,
where such testing is available.
Water-testing charges, if applicable, will be communicated beforehand.
The frequency of testing depends on water quality, usage, and system requirements. There is no universal fixed testing interval applicable to every customer.
Where testing beyond the testing facilities available through Saini Battery is required, customers may need to arrange appropriate external laboratory testing.
Where applicable, customers should use an appropriately government-approved or accredited laboratory.
TDS, pH, and hardness measurements are limited indicators and do not by themselves constitute a complete analysis of water quality.
Additional laboratory testing may be necessary to assess other parameters or contaminants.
Water-treatment chemicals, media, salt, resin, and other treatment materials must be selected and used according to suitability requirements and applicable manufacturer or supplier instructions.
Dosage, application, storage, handling, replacement, and performance may depend on:
Water quality;
System design;
Usage;
Manufacturer instructions; and
Operating conditions.
Such products are generally non-returnable and non-refundable, subject to applicable law and any specific policy communicated by Saini Battery.
Where a site survey or assessment is required, customers should provide accurate information regarding:
Water source;
Water quality;
Existing equipment;
Electrical supply;
Plumbing;
Drainage;
Available space;
Intended use;
Existing faults; and
Other relevant requirements.
If actual site conditions differ materially from information provided, system design, equipment, pricing, scope, or timeline may need to change.
Additional visits or work resulting from inaccurate or incomplete information may be chargeable.
Where a product carries a manufacturer warranty, that warranty is governed by the applicable manufacturer's terms and conditions.
Saini Battery may assist with warranty claims where appropriate, but the final decision regarding eligibility, repair, replacement, rejection, or other warranty action rests with the manufacturer or authorized service provider.
Manufacturer warranty processing times and decisions are outside Saini Battery's control.
Warranty coverage may be affected or excluded by circumstances specified by the manufacturer, including where applicable:
Physical damage;
Misuse;
Negligence;
Accidents;
Incorrect installation;
Unauthorized installation;
Electrical faults;
Voltage fluctuations;
Short circuits;
Fire;
Water damage;
Unauthorized modification;
Unauthorized repair;
Tampering;
Normal wear;
Consumable components; or
Other exclusions under the applicable manufacturer policy.
Certain manufacturers may require product registration for warranty purposes.
Where registration is required, customers should complete the applicable registration process in accordance with the manufacturer's requirements.
After installation, customers are responsible for:
Proper operation;
Following applicable safety and usage instructions;
Maintaining suitable site conditions;
Performing required routine maintenance;
Obtaining required servicing;
Replacing applicable consumables; and
Following manufacturer instructions.
Customers should retain and follow applicable:
Manufacturer manuals;
Operating instructions;
Safety instructions;
Installation instructions; and
Other relevant guidelines.
Any demonstration provided by Saini Battery is intended for basic understanding and does not replace the manufacturer's manual or instructions.
Customers should clarify any questions before operating equipment.
Products must be stored, transported, handled, installed, and used according to applicable manufacturer or supplier instructions and safety requirements.
Improper storage or handling may affect product performance, condition, or warranty.
Where a product is installed by a third party, applicable manufacturer warranty terms continue to govern warranty eligibility.
Customers should ensure that third-party installation complies with relevant manufacturer requirements.
Customers are responsible for providing accurate information necessary to determine compatibility and suitability.
Before purchase or installation, compatibility should be confirmed based on:
Make;
Model;
Capacity;
Specifications;
Existing equipment;
Intended use; and
Other relevant requirements.
A product that appears similar to another product may not necessarily be compatible.
Saini Battery may recommend an alternative where a requested product is unavailable or unsuitable.
Electrical, battery, inverter, UPS, and related products must be used only for their intended purpose and according to applicable manufacturer specifications, instructions, and safety requirements.
Customers must follow manufacturer instructions concerning battery charging, electrical connections, operation, ventilation, installation, handling, and safety.
Customers must not modify, tamper with, misuse, or improperly install electrical or battery equipment.
Backup duration is not fixed or universally guaranteed.
Actual backup depends on factors including:
Connected load;
Battery condition;
Battery capacity;
Charging;
Usage;
Installation; and
Operating conditions.
Customers are responsible for providing complete and accurate information relevant to their purchase or service.
This may include:
Name;
Contact details;
Address/location;
Product/model;
Capacity;
Existing equipment;
Water source and quality;
TDS/hardness or test information;
Electrical specifications;
Site dimensions;
Plumbing and drainage;
Expected load or backup requirement;
Existing faults;
Previous repairs; and
Other requested information.
Incorrect or incomplete information may result in changes, additional work, delays, or additional costs.
Customers should confirm relevant details before finalizing a purchase, including:
Product;
Model;
Specifications;
Quantity;
Price;
Availability;
Compatibility;
Installation requirements; and
Other applicable details.
Customer confirmation may be required before finalizing a purchase, service, installation, project, or other transaction.
Once approved, changes may be subject to feasibility, availability, revised pricing, revised specifications, additional costs, and changed timelines.
Changes requested after approval of a quotation, order, design, installation plan, or service scope are subject to acceptance and feasibility.
Changes may affect:
Price;
Specifications;
Materials;
Scope;
Equipment; and
Timeline.
Changes to custom or project-specific work may not be possible once procurement, production, or installation has commenced.
Payment methods and payment terms will be communicated at the time of purchase or service.
Saini Battery may require:
Full payment;
Partial payment;
Advance payment; or
Other agreed payment arrangements.
Customized, special-order, or high-value orders may require an advance.
Where agreed and legally permitted, an advance for customized or specially procured items may be non-refundable.
Refunds are not generally available except where required by applicable law or expressly agreed by Saini Battery.
Nothing in this clause is intended to exclude a customer's statutory rights that cannot legally be excluded.
Products sold by Saini Battery are generally not returnable.
A return or replacement may be available where:
Required by applicable law;
Expressly agreed by Saini Battery; or
Permitted under an applicable manufacturer replacement policy.
Where a product is suspected to have a defect, customers should register the complaint with the respective manufacturer/brand where applicable.
The manufacturer may assess the product and determine whether repair, replacement, rejection, or another remedy is applicable.
Saini Battery may assist customers where appropriate.
Old-battery exchange value depends on factors including:
Battery type;
Capacity;
Condition;
Market conditions; and
Applicable exchange policy.
The final exchange value will be confirmed at the time of purchase or collection.
The exchange value may be revised if the actual battery condition or relevant details differ from those originally stated.
Old or exchanged batteries may be retained by Saini Battery for appropriate recycling or disposal.
Customers must not dispose of, dismantle, open, modify, burn, or otherwise handle batteries in an unsafe manner.
Battery disposal and recycling will be handled through appropriate channels as applicable.
Exchange value is separate from disposal/recycling arrangements.
Delivery arrangements depend on:
Location;
Product;
Availability;
Stock;
Transportation;
Practical factors; and
Other applicable circumstances.
Delivery charges, where applicable, will be communicated separately.
Delivery timelines are estimates and may change due to:
Stock issues;
Traffic;
Weather;
Transportation;
Manufacturer or supplier delays;
Third-party delivery services; or
Circumstances beyond reasonable control.
Saini Battery is not responsible for delays caused solely by third-party delivery providers or circumstances beyond its reasonable control.
Labour charges may vary depending on:
Type of work;
Complexity;
Duration; and
Requirements.
Inspection, service, visit, travel, transportation, or site-visit charges may apply depending on location and service.
Applicable charges will be communicated where relevant.
Service estimates are based on the information available at the time.
The final amount may change if additional:
Faults;
Parts;
Labour;
Work;
Materials; or
Technical requirements
are identified.
Promotions, discounts, offers, and special prices are subject to their specific terms, availability, and duration.
Saini Battery does not guarantee that any particular offer will remain available.
Saini Battery does not guarantee price matching against another seller, website, dealer, or marketplace.
Quotations, invoices, WhatsApp confirmations, written approvals, service records, and other transaction-specific communications may form part of the agreed terms for the relevant purchase or service.
Where legally permitted, confirmations or instructions provided through WhatsApp, SMS, email, telephone, or other electronic communication may be treated as evidence of customer approval or instructions concerning a particular transaction or service.
If there is a conflict between these general Terms & Conditions and a specific written:
Quotation;
Invoice;
AMC agreement;
Project agreement;
Warranty document; or
Other transaction-specific written terms,
the specific written terms will prevail for that particular transaction to the extent of the conflict.
Customers may provide reviews, feedback, testimonials, photographs, or other content.
By submitting such content, the customer permits Saini Battery, subject to applicable law, to use such content for business, informational, promotional, or marketing purposes.
Saini Battery does not guarantee that submitted content will be published or used.
Customers are responsible for content they submit to Saini Battery.
Customers must have the necessary rights and permissions to submit such content.
Customers must not submit content that is:
Illegal;
Fraudulent;
Abusive;
Threatening;
Defamatory;
Obscene;
Discriminatory;
Misleading;
Infringing of another person's rights; or
Containing malware or harmful code.
Saini Battery may refuse, remove, restrict, or decline to use customer content that it reasonably considers inappropriate, prohibited, unlawful, or inconsistent with these Terms, subject to applicable law.
Saini Battery may communicate with customers regarding:
Quotations;
Purchases;
Services;
Installations;
Warranty matters;
Service updates;
Complaints;
Business communications; and
Other relevant matters.
Response times for calls, WhatsApp messages, enquiries, quotations, complaints, and support are not guaranteed and may vary based on business hours, workload, staff availability, location, technical issues, and practical circumstances.
Where legally permitted, Saini Battery may send customers promotional communications concerning:
Offers;
Products;
Services;
Updates; and
Other business promotions.
Applicable legal requirements regarding promotional communications will be followed.
For business-related complaints, questions, notices, or other communications, customers should use the phone or WhatsApp contact details published on the Saini Battery website.
The latest phone and WhatsApp details published on the website will be treated as the applicable contact information.
To the maximum extent permitted by applicable law, Saini Battery will not be liable for indirect, incidental, special, consequential, or loss-of-profit damages arising from or relating to website use, products, installations, repairs, services, maintenance, or other business dealings.
This limitation does not apply to liabilities that cannot legally be excluded or limited under applicable law.
No fixed monetary liability cap is specified by these Terms.
To the extent permitted by law, customers agree to indemnify and hold Saini Battery and its personnel harmless from claims, losses, liabilities, damages, costs, and reasonable expenses arising from:
Misuse of products or services;
Violation of these Terms;
Unlawful conduct;
Infringement of third-party rights;
Prohibited customer content; or
Other conduct attributable to the customer.
Saini Battery will not be responsible for delay or failure caused by circumstances beyond its reasonable control, including:
Natural disasters;
Fire;
Major accidents;
Floods;
Extreme weather;
Government restrictions;
Strikes;
Transport disruptions;
Power failures;
Network failures;
Manufacturer delays;
Supplier delays;
Material shortages; or
Other unforeseen circumstances beyond reasonable control.
Use of the website or communication with Saini Battery does not create or establish:
A partnership;
Agency;
Employment;
Franchise;
Joint venture; or
Other similar relationship
unless expressly agreed in writing.
Saini Battery may assign or transfer its rights or obligations under these Terms in connection with a legitimate business transfer, restructuring, merger, sale, reorganization, or similar transaction.
Customers may not assign their rights or obligations under these Terms except where permitted by applicable law or agreed by Saini Battery.
If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or modified to the extent necessary to make it enforceable where legally possible.
The remaining provisions will continue in effect.
Failure or delay by Saini Battery to enforce any right or provision of these Terms does not constitute a waiver of that right or provision.
A waiver will not be effective unless expressly made where required.
Provisions which by their nature are intended to continue after termination or completion of a transaction will survive, including provisions relating to:
Intellectual property;
Liability;
Indemnification;
Payments;
Disputes;
Jurisdiction;
Confidentiality where applicable; and
Other continuing obligations.
These Terms, together with applicable referenced policies and transaction-specific written terms, constitute the agreement governing use of the Saini Battery website and applicable business interactions.
For website use, these Terms and the applicable Privacy Policy replace prior general understandings concerning the same subject matter, except where specific written transaction terms apply.
Use of the Saini Battery website and applicable handling of customer information are also governed by the Saini Battery Privacy Policy.
The Privacy Policy forms part of the overall framework governing website use and customer interactions.
Saini Battery may update, modify, expand, or replace these Terms from time to time.
Changes become effective when published on the website unless a different effective date is stated.
The Terms may also be expanded to cover future:
Products;
Services;
Water-treatment solutions;
Technologies;
Website features;
Customer services; and
Business activities.
These Terms are intended to apply, where relevant, to products and services introduced by Saini Battery in the future, even if they are not specifically named in these Terms.
Saini Battery may introduce additional specific terms for new products, services, projects, or technologies where necessary.
When a customer confirms a quotation, approves a service, places an order, authorizes work, or otherwise proceeds with a transaction, that action may constitute acknowledgement and acceptance of the applicable terms communicated by Saini Battery.
Specific transaction terms may supplement or replace general terms where expressly agreed.
Nothing in these Terms is intended to exclude, restrict, or override any rights, remedies, warranties, protections, or obligations that customers are legally entitled to under applicable law.
Where applicable law provides a mandatory right or protection that conflicts with these Terms, the mandatory legal requirement will prevail.
These Terms are governed by the laws of India.
Subject to applicable law, courts having jurisdiction in Delhi shall have exclusive jurisdiction over disputes arising from or relating to these Terms or the relevant business transaction.
Customers are encouraged to contact Saini Battery first regarding any complaint, service issue, product concern, billing matter, or other dispute.
Saini Battery will be given a reasonable opportunity to review and attempt to resolve the matter.
Nothing in this clause prevents a customer from exercising any legal right or remedy available under applicable law.
By accessing or using the Saini Battery website, contacting Saini Battery, requesting a quotation, purchasing a product, approving a service, or otherwise engaging with Saini Battery, you acknowledge that you have read and accepted these Terms to the extent applicable.
If you do not agree with the applicable Terms, you should not use the website or proceed with the relevant transaction or service, except to the extent that applicable law provides otherwise.
Saini Battery Inverter & RO Systems (Saini Battery)
For enquiries, complaints, service-related matters, quotations, or other communications, please use the latest phone or WhatsApp contact details published on the Saini Battery website.
Last Updated: 11/09/2026